Seven engagements. Same pattern: fix the foundation, then add AI where it pays.
Different sectors, sizes and countries. Each is anonymised at the client's request. Outcomes marked projected are forecasts agreed with the client; everything else was measured in the engagement.
When the plumbing came first.
180-person Southern African aviation group. 80% of parts quotes bypassing the system. We ran the assessment, mapped both divisions, and walked each to the right platform before AI got anywhere near it: ERP.aero for Parts, Corridor retained for MRO.
From perpetual heroism to systemic capacity.
3,400-person UK technology services group, sixteen disconnected HR systems, a 200-employee data discrepancy nobody could close. We attacked the highest-volume manual tasks first and reclaimed 1,800+ hours in Phase 1 alone.
Three to four people's worth of time, without hiring.
35-person UK agency losing 30% of capacity to manual admin. Unified reporting dashboards, custom GPTs per client, dormant CRM reactivated. Eighty hours a week back, into work that actually compounded.
A senior colleague who always knows where the answer is.
25+ agents, 100+ FAQ PDFs, bilingual queries adding three minutes a call. We built Atticus inside Zendesk, gave them retrieval and real-time translation, and watched onboarding compress.
Efficiency, not headlines.
South African aftermarket repair business, fifteen hours a week lost to invoice reconciliation. Five agentic workflows on a hybrid RAG layer, owner approvals where they mattered, audit trail throughout.
An assistant to the team, not a replacement for judgement.
Premier Georgian manor, 200+ events a year, twelve fragmented systems, ungoverned ChatGPT use on high-net-worth client data. We rebuilt the rails, then layered AI where it would not put the brand at risk.
The foundation came first.
14-person specialist firm running integrated reports and sustainability disclosures for listed companies. Public AI off the table because of confidentiality. We unified the tool stack, then deployed the SIE on top.
Recognise one of these?
Book 30 minutes with Ryan and tell us which. He'll say straight whether we can help.